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Shipping Policy
Return / Exchange Policy
Privacy Policy

Shipping Policy


We ship within 1-3 business days of when you place your order.  We ship via UPS, and the US Postal Service. Fortunately, customers are able to specify the carrier of their choice at check out.
On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if we determine your order will not ship by the timeframe stated.
UPS Ground Shipping: Our warehouse is located in Northeastern New Jersey. You should receive your order within 1-6 business days from the day we ship you order them.
UPS Expedited shipping: Orders received on or before 3:00PM Eastern Time will normally ship same day. You should receive your order within the time for the methods choose. **UPS Does not count Saturday or Sunday as a business day. Example an order placed Wednesday at 5:00PM Eastern Time via UPS 2nd Day Air will not be received until the following Monday. UPS Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations.
US Postal Service (USPS) Priority Mail: Our warehouse is located in Northeastern New Jersey. You should receive your order within 1-5 days from the day you order them. USPS Does count Sunday as a working day.
US Postal Service (USPS) Express Mail: Orders received on or before 3:30PM Eastern Time will normally ship same day. You should receive your order the next day. **USPS Does count Sunday as a business day. Example an order placed Friday at or after 4:30PM Eastern Time via USPS Express Mail will not be received until Tuesday. USPS Express Mail shipping is not available for items being shipped to APO/FPO destinations or International.
PO Box Shipping: We can ship to a PO Box via United States Postal Service Only. If we determine that an item cannot be shipped to a PO Box, we will ask you to provide a physical shipping address.
APO/FPO Shipping: We can ship to APO/FPO destinations via United States Postal Service only. We usually deliver such items to the US military post office within 5-10 business days of the day you order.
International Shipping: Some products may not be eligible for international shipping.

Return / Exchange Policy

Items purchased from CM-Beauty.com must be returned to CM-Beauty.com. CM-Beauty / Covermark items purchased from other locations must be returned to the original point of purchase.

To return an item to CM-Beauty.com:

1. Pack the item(s) to be returned, in the original package if possible.
2. Please include a note as to if item(s) are being returned for a refund or an exchange for a different shade.
3. Create a return label and adhere it to the package. Our Shipping adress is:

CM-Beauty
157 Veterans Drive
Northvale, NJ 07647

4. Returned packages must be returned prepaid, to the address on the return label. Returns should be sent via registered mail or UPS so they can be tracked if needed.

Returns or exchanges will be accepted within 30 days of purchase with a receipt.

Kits must be returned complete with all items included. We can not accept partial returns or exchanges. If partial kits are returned, no credit will be given and the product received will not be returned.

CM Beauty
Commitment to Privacy



We at CM Beauty value our customers and respect their privacy. We collect customer information in order to maximize your shopping experience on this website and to communicate with you about our products, services and promotions. As part of our commitment to your privacy, CM Beauty does not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information with our affiliates and under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or promotion.

This Privacy Policy describes the personal information we collect about you, why we collect it, how the information is used and the limited manner in which the information is shared with third parties. If you have any question about this Privacy Policy, you can always contact our CUSTOMER SERVICE Department in any one of the following methods:

1) send us an email Support
2) call us at 201-768-6301
3) write to us at 157 Veterans Drive, Northvale, NJ 07647

Your use of this website constitutes acceptance of the policies and practices described herein which is effective June 1, 2006. CM Beauty reserves the right to change, modify and update our information gathering processes in the future. If our Privacy Policy changes in the future, we will post an updated policy on our website. If our Privacy Policy changes, a revision date will appear at the end of the policy. Your use of our site after changes to this policy have been made constitutes acceptance of the modifications to this policy.

PRIVACY POLICY FAQs


What kind of information does CM Beauty collect?
How does CM Beauty use my information?
Does CM Beauty share my information with third parties?
How do I access my information?
How do I update or delete my information?
How does CM Beauty protect my information?
How can I exercise my option about receiving promotional communications?
How does CM Beauty protect the privacy of children?
How does CM Beauty use cookies?



What kind of information does CM Beauty collect?

CM Beauty collects information, such as name, postal address, e-mail, telephone number and credit card numbers when you visit our website or choose to purchase one of our products. CM Beauty maintains a record of your product interests and the product purchases you make online or by telephone.


How does CM Beauty. use my information?

Our goal is to provide you with quality service whenever you purchase one of our products. When you place an order, CM Beauty uses your information to process your order, send you e-mails confirming your order or to notify and/or contact you via telephone, mail or e-mail if there are questions regarding your purchase order.

We will use your personal information to send you periodic updates via telephone or e-mail on our products, services, surveys or promotions. We may also contact you periodically, via the telephone or e-mail, to learn more about you and your family’s shopping preferences. You, of course, have the option not to receive such information, telephone calls or e-mails.

We may also use your personal information to contact you, via the telephone or e-mail, to receive your thoughts on our website design to best serve you and improve your online shopping experience with CM Beauty.

To better serve our customers, we may from time to time combine information you give us and information about your product interest and purchases with information from third parties and information that is publicly available. We use this combined information to enhance your personal shopping experience with us in accordance with the terms of this policy.


Does CM Beauty share my information with third parties?

In order to process your purchase orders, it is necessary we make your name, address, telephone number and occasionally your e-mail address available to third party entities such as credit card institutions and parcel delivery services (for example Visa, American Express, UPS, Federal Express).

We may also use third party agents, consultants and contractors to perform business functions on our behalf, including but not limited to customer service, account servicing, customer research, marketing, IT services and records maintenance. We give these entities access to our customer’s personal information to perform these functions for us and do not authorize them to use that information for any other purpose.

In the unlikely event of a sale of some or all of our business, CM Beauty will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

How do I access my information? How do I update or delete my information?

You can access, update or delete certain personal information related to your use of our website (e.g., name and contact information). To access your information online, simply click "Sign In" on any page, sign in when prompted to do so, and you'll be able to edit your personal information. You can also ask us to update your personal information, by calling us at (201) 768-6301, writing us at 157 Veterans Drive Northvale, NJ 07647, or you may click here to e-mail CM Beauty’s CUSTOMER SERVICE. Please be sure to include your e-mail address, full name and password. Please note that any requests to update your personal information may take up to ten days for your e-mail request and 6-8 weeks to process your postal mail request.


How does CM Beauty. protect my information?

All of your personal information that you provide to us is encrypted by GeoTrust ‘s Secure Sockets Layer (SSL) software when it is transmitted to us via the web.

In an effort to make your shopping experience as secure as possible, we require that you enter your credit card’s 3 to 4 digit security code (CVV). This number can only be found on the card itself. As such, providing the CVV helps to prevent credit card fraud.


How can I exercise my option about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at (201) 768-6301, writing us at 157 Veterans Drive Northvale, NJ 07647 or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from CM Beauty.
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.


How does CM Beauty protect the privacy of children?

CM Beauty is committed to ensure the safety of children when they use the Internet and will never knowingly request, solicit or collect personally identifiable information from anyone under the age of 13. This website is not intended for use by children and we require you must be at least 18 years old to use this site and place an order for one of our products.

How does CM Beauty use cookies?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but we never store personal information in your cookie.

We use cookies in order to enhance your shopping experience. When you visit our website, your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.
As always, you can also place your order by phone at 201-768-6301.

Effective Date June 1, 2006





 
©2006-2012 CM-Beauty - Your Online Source for Corrective Concealment Cosmetics